What it is
A town hall is open to every member of your community at once. Your team presents what has shipped, what is coming, and what you learned, and members ask questions in the open. It is the one session where customers see each other and see that their input landed.
Town Hall in action
When to use it
You have shipped something that came out of earlier sessions and want every participant to hear it from you.
A quarter is closing and the community should see the roadmap before it becomes public.
Membership has grown and newer members need to understand how the program works and what it has produced.
Town HallFall roadmap review
Join callAdd to Google · Outlook · iCal
What your customers see
Every member sees the town hall as a featured session on their home page, joins without needing an invitation, and finds the recording and recap afterward. Questions asked during the call carry on in the discussion thread.
What you get back
Notes with time markersQuestions and answers, tied to the moment in the presentation.
AttendanceWho joined from across the whole community.
RecordingThe full session, pulled in automatically when Zoom is connected.